Service Menu
Honest, reliable technology support for home and business across the West Coast.
✽ Starters - Home and Residential Support
All prices GST inclusive, no suprises on hourly assessments, prices do not cover replacement parts or used consumables.
Travel and Callout Zones
Local - Included in the fee, covers the Buller heartland within 80km of Westport.
Regional - Karamea, Murchison, Greymouth and beyond! $1.50/km from the 80km mark, each way.
Super Gold and Community Services card holders - Flat rate discount of 50% for all services!
Because good help should be accessible to everyone.
Computer Health and Tune Up
$40.00Computer/laptop/device misbehaving? Not getting what you want out of your device? Want to play your movies on from your laptop on your TV? Call us! No non-sense, plain English resolutions to your pain points.
Being Safe Online - Education
$30.00/hourIdentify spam, "phishing", bad actors and "social engineering", so you do not get caught out! Password security and safe online practices should be easy to understand and not some kind of mumbo-jumbo.
Not sure about an email, advert or website? Give us a call! No charge to just explain something.Device Education
$30.00/hourA relaxed, patient, plain English visit. Want to get more out of your device or app? Want to know more? Give us a call and we can setup a time and place to come to you! Easy--as, and if we can do it all within 30 minutes, free!
Device Consultation
$40.00Need a new device? Router? Wi-Fi? TV? Phone? Laptop? No-nonsense budget friendly consultation, you do not even have to go with the device suggested! We will hear your needs, go away and come back with options.
Device Setup
$20.00/hourGot a device we recommended, or bought something else, no problems! We can either configure it for you on home or take it away if it will take more time and bring it back all working. We will quote the time investment and let you know beforehand if it will take longer.
Repairs and Upgrades
$20.00/hourWhere possible, we can repair or upgrade parts within your devices. No nonsense assessment of if it is possible, how long it would take and what may need to be purchased, we will keep you updated and ask before any money is spent.
✽ Mains - Business Support and Services
Small businesses, sole traders, and organisations that need reliable technology without a full time IT person on the books.
Want a better deal than hourly? Secure our services on a retainer, all unused hours roll over to the next month for a maximum of 6-months, you get priority consideration and 20% off the hourly rate.
Pay-As-You-Go Services
Onboarding
$100.00/dayBring us on and we will figure it out; this helps us know your systems and react faster to your problems, once off charge, we will document what is what and where.
Business Technical Support
$120.00/hourDay to day technical support for your team, devices and systems.
Onboard/Offerboard Employees
$100.00Staff starting or leaving? Make sure all access is sorted, secure and ready to go on the day.
Licensing Audit and Review
$350.00We will find out exactly what you pay fior, what you need and what you can cut. Pays for itself as we do not serve the providers.
Project Work
QuoteMigrations, roll outs, builds; scoped and priced in writing upfront. No suprises, $200 uprfont consultation and Statement of Work.
✽ And Much Much More...
You know what to do...
Contact us and let us know what is giving you problems and we will help you out.